Open atlas routes

Prince Frederick / Calvert County / safety

Put people outside the danger first.

Recognize immediate electrical, structural, gas, and contaminated-water hazards before using a plumbing referral call.

Call about the plumbing877-702-1610

A plumbing symptom can sit beside an electrical, structural, gas, or contamination hazard. When that happens, the first job is not identifying a pipe part. Keep people out of the affected area and use emergency services or the appropriate utility response for immediate danger. The referral number on this site is not emergency dispatch.

Do not cross water to reach a control

Stay out of standing water near electrical equipment. Do not touch a plug, switch, appliance, pump, or panel from a wet position. If safe isolation requires entering that area, leave it to the appropriate professional. CDC flooded-home guidance addresses this electrical risk.

A water shutoff does not make wet wiring safe. A stopped drip also does not make a sagging ceiling stable. Do not press on swollen surfaces, remove ceiling panels, or stand beneath an area that appears compromised to take a photograph.

Treat sewage and unknown floodwater as exposure concerns

Keep children and pets away. Avoid contact with wastewater, and do not continue using fixtures to see if a backup clears. CDC floodwater information explains why appearance alone does not establish safety.

If a health concern follows exposure, seek advice from a healthcare professional. This plumbing atlas does not provide medical assessment or a decontamination procedure. A cleared drain is not confirmation that the affected room is sanitary.

Report from a safe place

If you suspect a gas leak or a carbon-monoxide alarm sounds, leave and use the relevant emergency or utility route from a safe location. Do not stay beside the equipment to read its model or search for a leak. Follow responders' instructions about returning.

Once the immediate danger is addressed, describe the plumbing condition and access limits to the appropriate provider. Use active water leak or sewage backup for that next conversation. A safe incomplete report is better than a detailed report gathered by entering a hazardous area.

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Recognize immediate electrical, structural, gas, and contaminated-water hazards before using a plumbing referral call.

Call from your location877-702-1610
Call about plumbing877-702-1610